JY

Jonathan Yeu

Whitby, Canada

Jonathan Yeu leads product at Mosaic Manufacturing, the Toronto-area company building 3D printing hardware and the software that runs it.

Worth knowing

He has spent nearly a decade on the product side of hardware that ships with software attached, from the first customer success hire through to running a product team. He knows what it takes to get manufacturing customers from a demo to a working production line. Founders building physical products with a software layer, or anyone hiring their first customer success person, should get in touch.

Story

Jonathan studied business at York University's Schulich School of Business and began his career in finance at BMO Nesbitt Burns. He moved into technology and spent the next several years at Mosaic Manufacturing, where he has managed staff for five years and now directs product, working across product development and UX for the company's 3D printing systems.

Canadian story

Born and raised in the GTA, have experience in the financial industry and as a founding Customer Success Manager at a hardware/SaaS startup.

Highlights

  • Founding Customer Success Manager at a hardware/SaaS startup
  • Previously, BMO Nesbitt Burns
  • Schulich School of Business, York University
  • 9+ years across product development and UX

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